Elegant Bags (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website, mobile applications, and related services (collectively referred to as the “Services”).
1. Information We Collect
We collect information that you provide to us directly and information that is automatically collected when you interact with our Services. This may include:
Personal Information: Name, email address, phone number, shipping address, billing address, payment information, and any other information you provide when making a purchase or creating an account.
Account Information: Username, password, and preferences.
Transaction Information: Details of the products you purchase, the payment methods used, and order history.
Device and Usage Information: IP address, browser type, operating system, pages viewed, time spent on pages, and other technical data collected through cookies and similar technologies.
Communication Information: Messages, inquiries, and feedback submitted through our website or customer service channels.
2. How We Use Your Information
We use your information for the following purposes:
To process and fulfill your orders, including shipping and returns.
To communicate with you regarding your orders, account, and customer support inquiries.
To personalize your shopping experience and recommend products based on your preferences.
To manage your account and provide access to your purchase history.
To send promotional emails, newsletters, and special offers (you can opt-out at any time).
To analyze usage patterns, improve our website and Services, and develop new features.
To detect and prevent fraud, unauthorized access, and other unlawful activities.
To comply with legal obligations and enforce our Terms of Service.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with the following:
Service Providers: Third-party companies that assist us in providing the Services, such as payment processors, shipping companies, and IT support.
Business Partners: Partners that help us market and promote our products.
Legal Obligations: Authorities or other entities when required by law or to protect our legal rights.
Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies, pixel tags, and other tracking technologies to enhance your browsing experience and analyze website traffic. These technologies help us:
Remember your preferences and account settings.
Understand how you interact with our website.
Serve targeted advertisements and promotions.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, loss, misuse, or alteration. These measures include encryption, secure servers, and access controls. However, no data transmission over the internet can be guaranteed as completely secure.
6. Your Choices and Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information.
Opt-Out: Opt-out of marketing communications or data processing for specific purposes.
To exercise your rights, please contact us using the details provided below.
7. Retention of Information
We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of third-party websites before providing your information.
9. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with their information, please contact us, and we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the “Effective Date” at the top. We encourage you to review this page periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Email: info@elegantbags.online
Phone: 571 733 7685
Address: 1427 Olde Forge LnWoodstock, GA 30189, USA
Thank you for trusting Elegant Bags with your personal information. Your privacy is our priority.